Saturday, December 26, 2009

Can a car dealer avoid warranty obligation by demanding several years of oil change receipts on a new car?

If the owner didn't keep receipts?Can a car dealer avoid warranty obligation by demanding several years of oil change receipts on a new car?
No, not really. if you have some of the receipts, you can show a pattern of servicing the car regularly. If you don't have any receipts, you can try the oil change places that you visit, They keep their own internal record of your car's service, by your plate number. they can give you a print out- overall receipt. Lastly, if you changed your oil yourself, you'll have to get some kind of confirmation from the place you took the used oil to. last lastly, sue, if they don't comply. small claims court is cheap, and you walked in there with nothing to begin with.Can a car dealer avoid warranty obligation by demanding several years of oil change receipts on a new car?
Yes they can. The warranty on any vehicle, is contingent upon the owner maintaining that vehicle. If the oil never gets changed, and causes sludge build-up, and then the lifters clog contributing to lifter and rocker arm failure, then the vehicle will not be covered by the warranty that was promised with the purchase of the vehicle.





You should always keep your receipts for any and all service done to your vehicle; Oil changes, brake repairs, light bulb replacement, etc. Even if you perform the preventive maintenance yourself, you still have the receipts from the purchase of the oil and filters.





To sum this up, Yes, the dealer can void a warranty if they have reason to believe that the vehicle was not properly maintained.
Absolutely. There are clauses in the contracts that outlines the consumers responsibilities. Among these that you will abide the factory service recommendations. If the warranty company is holding you liable, it is because they have a good reason to believe that you were negligent. You have to remember that there are ways that they can prove if your negligence led to a mechanical breakdown. Like reviewing the logs of your auto's computer. As a previous poster said, it is a 2 way street that is why they call it a contract.
likely not. Usually you are not obligated to prove that you had the work done, especially because the possibility of you doing it yourself exists.





That being said, you may have to take them to court to show otherwise.
yes if they want to know if its been serviced properly [with correct oil etc [usually get service history book stamped by authorised garage] to keep warranty valid[ uk]
Actually they can. A new car has around 7-10 service appointments, if these have not been kept you may end up the loser. Good luck with it!
Yes. A warranty is a 2 way proposition.
Hmmm...it's not really a ';new'; car if it has ';several years'; of oil changes.

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